Skip to main content

Contact us

Questions about your check, report, or appeal options? We’re here to help.

For GDPR requests, please use the same email address you used for your account (if applicable).

We aim to respond within 1–2 business days.

Email us at support@mycounciltaxcheck.co.uk.

To help us respond quickly, include your postcode and (if you have one) your report/order reference.

Common reasons to contact us

  • Questions about your estimated band / recommendation
  • Help understanding comparable properties
  • Appeal process guidance and next steps
  • Account, billing, or access issues

We aim to respond within 1–2 business days.